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Jackie is passionate about providing great customer service and exacting attention to detail. As our Director of Qualitative Content, she artfully blends the two to capture meaningful project details from our Innovation Questionnaires and develop comprehensive narratives of client’s qualifying technical activities. Jackie graduated with a B.A. in English from DePaul University and earned an M.B.A. from Lake Forest Graduate School of Business. Her career began in the healthcare industry at Baxter Healthcare where she worked in technical product support and corporate marketing roles. She then joined Discover Card where she spent eight years in marketing and new business development. After taking some time to be a full-time mom to her two daughters, Jackie joined MASSIE as a Project Analyst.
A yogi in her spare time, she is active in her daughters’ schools and PTA activities during the weekday and enjoys weekends with friends exploring Hill Country wineries.
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